Six months before the walk, a Registration and Indemnity Form will be sent to you.
Please read the Booking Conditions before completing the Registration Form.
Terms and Conditions
Your contract will be with amaWalkers Camino (Pty) Limited (amaWalkers Camino) and is the sole contract between amaWalkers Camino and the person signing the Registration form - the “Walker” - who must be over the age of 18. The person signing the Registration form, which incorporates these booking conditions, declares that he/she is fully aware of and accepts these conditions. If you book by telephone, internet or fax you will be deemed to have read the booking conditions and are in agreement with them.
Upon registration we will ask for a €450 deposit which includes a €50 non-refundable administration deposit should you cancel.
Six months before the walk, a second deposit of €400 is payable.
Three months before the walk, the final invoice is payable.
Although we work in Euro invoices are sent in ZAR (South African Rand). If there is a substantial change in the Rate of Exchange before we get to Europe we will have to make adjustments. This means that we might make refunds to you if there is a favourable change, or you might have to pay in the difference if the exchange rate is significantly higher, even after the final invoice has been paid.
amaWalkers Camino accepts EFT deposits, cheque payments or money transfers.
Those outside of South Africa can make credit card payments through our secure pay merchant, PayFast®. If cash deposits or bank transfers are made, you must pay all bank charges.
Payment of the balance
Three months before the walk you will receive a Final Invoice showing the total cost of your trip, deposits paid and the balance owing plus any extra services booked. Your deposits will all be treated as part payment of the total amount due. Payments can be made in monthly increments although this could incur extra bank charges. If the balance is not paid/received three months prior to the date of departure, amaWalkers Camino shall have the right to cancel the booking without further notice, and cancellation charges as set out below will apply. We strongly recommend you include trip cancellation insurance with your Travel Insurance.
If after acceptance of the booking you wish to alter the confirmed arrangements, a minimum fee of €25 per person for each change may be charged, if such change is possible. If the alteration is less than 90 days prior to departure the cancellation charges may apply.
Any changes to the original booking will not be effective until it is received in writing and agreed to in writing by amaWalkers Camino. Because we reserve services such as hotel rooms and taxi transfers months in advance, any increases in their tariffs or additional costs imposed by our suppliers may also be charged.
If you make your reservation less than 10 days before the travel date, there is a 5% additional fee to offset our expenses.
Cancellation fees: All cancellations must be received in writing.
Cancellation or changes to the tour
amaWalkers Camino reserves the right to cancel any tour prior to departure if there are insufficient numbers of participants (tour minimum 8 participants). Please insure your flight tickets or book flights that can be changed or cancelled. If the tour is cancelled by us, participants will receive a full refund of money paid to amaWalkers Camino but we cannot refund you for air tickets or other expenses incurred. amaWalkers Camino acts only as an agent on your behalf (the Walker) in reserving accommodation, transportation and other services. The tour may be cancelled at any time, even after you, the Walker, have departed for reasons beyond our control including reasons such as war, threats of war, civil strife, cancellation of airline flights or natural disasters and so forth. amaWalkers Camino shall have no responsibility for any such cancellation, except to refund that which has been paid to amaWalkers Camino by you, the Walker.
amaWalkers Camino shall have no responsibility to you, the Walker, for any inability to complete the tour by reason of travel restrictions, travel delays, quarantines, medical or customs regulations, delays or cancellations of or changes in itinerary or schedules of carriers, or injury to or inability of Walker.
amaWalkers Camino reserves the right to cancel, without any obligation to refund, make alternative arrangements, or pay compensation, where the customer fails to make payment (see “Payment of the balance”) or otherwise the customer’s behaviour brings the tour to an end. If you, the Walker, decides to leave the tour once it has commenced, for whatsoever reason, no refund will be paid.
Booking of Accommodation and Rates of Exchange
If there are increases in room tariffs after we have made the reservations and before we have paid, we will have no option but to charge extra – over and above the stated tour price - to cover these increases.
We book some accommodation using reservation services. In some instances we are charged in full and no cancellations or refunds can be made. Other reservations are made directly with the hotels and deposits are required, or full payment levied before arrival.
If we change your trip itinerary
When you have made your contract with amaWalkers Camino, we will endeavour to ensure that none of your arrangements have to be altered. However, as the arrangements are planned months in advance, sometimes changes may have to be made. In case of a significant change, you will be informed when you book or, if you have already booked, as soon as possible, if there is time before your departure.
Accidents can and do occur, therefore, amaWalkers Camino insists that you carry your own health and accident travel insurance and agree in writing to assume responsibility for any injuries. Travel insurance is mandatory for all walkers and you are responsible for arranging your own insurance. Walkers are responsible for ensuring that they are in possession of travel insurance with protection for the full duration of the tour in respect of medical expenses, injury, death, repatriation, as well as cancellation and curtailment. When walkers make insurance arrangements they must ensure that there are no exclusion clauses limiting protection for the type of activities included in the tour. Walkers must ensure that any travel insurance arrangements, made through any agency or individuals, are sufficient for their requirements and should arrange supplementary insurance if necessary.
The Walker understands that he/she is embarking on a hiking trip with inherent risks involved that include, but are not limited to, vehicular traffic, weather conditions, illnesses or accidents caused by stress, fatigue or consumption of food and alcoholic beverages, secondary transportation by bus, car, van taxi or other conveyance.
amaWalkers Camino (Pty) Limited does not carry liability insurance and cannot assume any responsibility for accidents whether caused by your fault, equipment, the guide, or other persons on the trip. You hike and travel at your own risk. For this reason, no friends or relatives may join you on this group walk at any stage without completing the Registration form and signing the Indemnity section of the form.
You will be asked to sign an Indemnity form with your Registration Form. Please be sure to read it carefully, sign it, and return it to amaWalkers Camino.
You may not start this hike unless this form has been returned to us. Changes may not be made to the Indemnity form unless you receive prior authorization from us in writing.
amaWalkers Camino assumes no responsibility for actions or omissions by carriers, organizers, hotels, contractor or other persons. The Walker agrees that amaWalkers Camino shall not be liable or responsible for death, personal injury, loss or damage of any nature to the Walker or any personal property or baggage of the Walker, or for any cause that directly or indirectly relates to the tour, including transportation arrangements to and from the tour, for any reason or cause whatsoever.
You must make your own arrangements for travel to and from the starting point of the tour. You must carry with you a valid passport and the necessary visa if required. Any information from amaWalkers Camino regarding visa applications is only a guideline. The Walker is responsible for all necessary visa and legal documents.
Luggage Transfers are optional and are limited to bags weighing no more than 15 kg (33 lbs). Bags are transported from hotel lobby to hotel lobby. Some historic buildings do not have elevators so the 15kg (33 lb) limit per bag is important for both you and the people who transfer your bag each day. If you have more than 15 kg (33 lbs) extra luggage you will need to transfer and pay for more than one bag.
You have decided to join a walking group and, as a member of a group, you have a responsibility to amaWalkers and to other group members which include:
At the Group Leader’s discretion, a member may be asked to leave the group if the leader feels that the person´s further participation may be detrimental to other group members or to the individual.
amaWalkers Camino (Pty) Limited is a registered company in terms of section 14 of the Companies Act 2008 of South Africa. Reg No: 2012/073214/07
TERMS AND CONDITIONS - CORONA VIRUS
At present there are no restrictions or travel bans on any airports or travel to Italy or Spain, besides an advisory to avoid the towns in the Lombardy region north of Milan. We suggest that you regularly check with the travel advice from your country.
Only if or when a travel embargo is imposed on entering Italy or Spain will we be able to cancel or postpone the tour that you have registered for and our normal cancellation policy will apply.Please ensure that you have adequate travel insurance, follow advice of the local authorities and take all preventive measures as recommended by health authorities.
For general information and health advice for travellers, we recommend visiting the World Health Organisation website: WHO
We’ll keep monitoring the situation and will update this page if the situation changes or as soon as more information becomes available.